Here is a list of some of our most frequently asked questions. If you have other questions, please feel free to contact us at tollfree at 1-866-962-9559

What is the Pulp Lab and what are you trying to do?

We are a lifestyle lab and e-commerce platform offering limited production items from emerging brands, "green" cult labels, and one-off items that are not available in the mainstream. We believe that the future of shopping is one-of-a-kind and limited edition, moving away from mass market produced items. We aim to inspire style, art, and culture through our Web store, showroom, and ephemeral events, which showcase our featured lines in an ever-changing, gallery-like retail environment.

What makes your store different from other retail outlets?

Our gallery-like store, limited time span, and ever-changing merchandise offers a way for clients to experiment with design and product lineup and offers consumers a variety of unique and active shopping experiences – much like a “treasure hunt.”

I’m a designer, shop owner, or brand manger. How can my goods be included in your popup sales?

We are always looking to offer consumers new experiences and products. Simply give us a call, stop by, or you may email us at info@pulpinc.com. You can also enter your submission online here.

What are your purchase policies?

Items purchased in our online store or in our extended sales events are available to exchange for store credit only.

What form of payment do you accept at your sales?

We will accept cash, PayPal, or credit cards (AMEX/Visa/Mastercard). No checks, please.

How can I contact someone if I have a question?

You may reach us toll free at 1-866-962-9559 or you may email us at info@pulpinc.com.

How do I know my personal information is secure?

Our commitment to your security is a top priority at Pulp, Inc. We employ the industry standard SSL encryption that all major internet storefronts use (such as Amazon.com).

We hear a lot about the few mishaps in the system, but you don’t often hear about the millions of transaction that take place flawlessly every day over the internet. To date, we have had no reports of any security problems with any of our customers.